Welcome to Hotel PrimeLand! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use our services.

1. Acceptance of Terms By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy.

2. Use of the Website You agree to use our website for lawful purposes only. You must not engage in any conduct that may harm or disrupt the website, its services, or other users. Prohibited activities include, but are not limited to: • Attempting to gain unauthorized access to our systems. • Transmitting harmful or illegal content. • Engaging in spamming or phishing activities.

. Reservations and Payments When making a reservation through our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and payment details. All transactions are subject to our cancellation and refund policy.

4. User Responsibilities You agree to: • Provide accurate information during the booking process. • Notify us of any changes to your reservation. • Respect the property and staff of Hotel PrimeLand during your stay.

5. Intellectual Property All content on our website, including text, graphics, logos, and images, is the property of Hotel PrimeLand or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. Limitation of Liability To the fullest extent permitted by law, Hotel PrimeLand shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, goodwill, or data.

7. Indemnification You agree to indemnify and hold harmless Hotel PrimeLand, its affiliates, and their respective employees and agents from any claims, damages, or expenses (including legal fees) arising out of your use of our website or services, or your violation of these Terms of Use.

8. Modifications to Terms We reserve the right to update or modify these Terms of Use at any time. We will notify you of any significant changes by posting the revised terms on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

9. Governing Law These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved in the courts of Panchkula.

10. Cancellation Timeframe Flexible Rate: Cancellations made up to 48 hours before your scheduled arrival date will receive a full refund of the deposit or any prepayment. Non-Refundable Rate: Cancellations for non-refundable bookings will not be eligible for a refund. The total amount will be charged upon booking.

11. How to Cancel To cancel your reservation, please contact us directly: Phone: +91 74045 25313 Email: hotelprimeland13@gmail.com In-Person: Visit our front desk at Pinjore Kalka Road, Near HDFC Bank, Pinjore. Please provide your reservation number and the name under which the booking was made for faster processing.

12. No-Show Policy If you do not arrive for your reservation without prior cancellation, the full amount of your stay will be charged, and your booking may be considered canceled.

13. Changes to Reservations If you need to modify your reservation (e.g., changing dates or room types), please contact us as soon as possible. Changes are subject to availability and may affect the rate.

14. Special Circumstances In the event of emergencies or unforeseen circumstances (e.g., natural disasters, travel restrictions), we will make every effort to accommodate your needs. Please contact us directly to discuss your situation.

15. Refund Process If eligible for a refund, the amount will be processed back to the original payment method within 10-15 business days. Please allow time for your bank or credit card provider to process the refund.

16. Contact Us If you have any questions about this Privacy Policy, please contact us at: Hotel PrimeLand Pinjore Kalka Road, Near HDFC Bank, Pinjore Mobile No :+91 74045 25313